To call a landline from a mobile/cell in Colombia prefix the landline number with 03 followed by the region code. For Bogotá prefix with 031

Pre-booked taxis usually arrive within 5 minutes of booking. You need to give a booking code (clave) to the driver – this is the last two digits of the phone number from which you made your booking. Make sure that the driver resets the meter so that it reads 25 units at the start of your journey.

Taximeters are supposed to advance one unit every 100 metres or 30 seconds if stationary. The driver should have on display a tariff chart, at the end of your journey use the chart to convert the number of units to a cost then add the following where applicable:

Airport surcharge – 3,200 COP
Night surcharge (for travel including the hours 20:00 – 05:00) – 1,600 COP
Sunday surcharge – 1,600 COP
Public holiday surcharge – 1,600 COP
Pre-booking surcharge – 600 COP

Taking a taxi from the airport – on exiting the main terminal (El Dorado) from an international flight, turn right out of the doors and right again at the corner of the building to find the taxi kiosk; for domestic flights, there is a kiosk to the left as you leave the building, there is a similar set up at the second terminal (Puente Aéreo). On giving your destination address to the attendant you’ll be presented with a ticket stating your destination and the cost of your journey including surcharges thus avoiding any ‘discussion’ over cost of fare with the driver. It costs less than 20,000 COP to get to most places that you’d want to go in the city. If you want to avoid the queue or potentially save a few thousand pesos you can often get a cab in front of the airport building. If so, ensure that the meter is reset when you start your journey (meters start at 25 units).